The following applies to individuals from states and municipalities identified below.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest; or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP. Nonprofit credit counseling services may be available in the area.
This communication is from a debt collection agency. This is an attempt to collect a debt and any information obtained will be used for that purpose.
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/
A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.
Local Office: Colorado Manager, Inc., 8690 Wolff Court Suite 110 Westminster, CO 80031 (303) 920-4763
THIS AGENCY IS LICENSED BY THE CONNECTICUT DEPARTMENT OF BANKING, LICENSE # 1163027
Office Address: 8902 Otis Ave, Suite 103A, Indianapolis, IN 46216. Phone 855-342-6567
Please send payments and correspondence to PO Box 361450, Indianapolis, IN 46236.
NOTICE OF IMPORTANT RIGHTS:
YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARdING YOUR DEBT MAY NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT ANY SUCH ORAL REQUEST WOULD BE VALID FOR TEN (10) DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN (7) DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.
NMLS ID 1163027 https://nmlsconsumeraccess.org/
This collection agency is licensed by the Minnesota Department of Commerce: 8902 Otis Avenue Suite 103A Indianapolis, IN 46216
New Mexico Residents
For more information about your medical bill including date of service, and amount and nature of charges from the creditor or healthcare provider, please contact us at 1-855-342-6567 or PO Box 361450 Indianapolis, IN 46236.
New York City Residents
NYC Department of Consumer Affairs License # 2011030-DCA. Agent Contact at Phoenix Financial Services LLC: Chad Edmonson at 855-342-6567
Please contact us to confirm your preferred language for future communications. All communications are in English with the following exception: Spanish-speaking agents are available by phone upon request and other telephone translations may be available through LanguageLine Solutions, a third party service provider. A translation and description of commonly-used debt collection terms is available in multiple languages at www.nyc.gov/dca.
North Carolina Residents
North Carolina Permit Number 114105: 8902 Otis Avenue Suite 103A Indianapolis, IN 46216
PLEASE SEND CORRESPONDENCE TO: PO Box 361450; Indianapolis, IN 46236
This collection agency is licensed by the Collection Service Board of The Department of Commerce and Insurance.
Washington State Residents
You have the right to request the following information at any time: (1) The original account number or redacted original account number assigned to the debt; (2) The date of the last payment to the creditor; and (3) An itemized statement that includes (a) The name and address of the medical creditor; (b) The date of service; (c) The health care services provided; (d) The amount of principal; (e) Any adjustment to the bill; (f) Any payments received; (g) Any interest or fees, if applicable; and (h) Whether the patient was found eligible for charity care or other reductions and, if so, the amount due after all reductions have been applied.