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Our Promise

We will work with you to help resolve your outstanding medical obligations.

Pay Online

At Phoenix, we pride ourselves on making payments easy, secure and private regardless of how you pay. You can rest assured that your accounts and personal information are safe with us.

Pay By Phone

To speak with an account manager, call 855-342-6567 — Mon-Thur 9am-9pm, EST and Fri 9am-5pm, EST.

Pay By Mail

Sent your payment to:

Phoenix Financial Services
PO Box 361450
Indianapolis, IN 46236

Need Assistance?

Our representatives are ready to take your phone call at (855) 342-6567 during normal business hours. Or click here to submit your request via this website.

Dealing With Debt

Click here for information from the U.S. Government about debt collection laws. The Ask Doctor Debt website is another good resource for questions about your rights and responsibilities as a consumer.

Consumer Rights

If a creditor has placed an account with our office for collection from you, you have rights as a consumer. All debt collectors are required to adhere to the Fair Debt Collections Practices Act. For the full text, click here. Additional information concerning the FDCPA may be found here. For residents of California, additional disclosures apply.